Setting You Up For A Successful Home Care Business
Kiran Samran
Franchise Partner (Nurse Next Door Elk Grove)
No matter what background you have, Nurse Next Door has a robust training and support system to set you up for success and continue to support you as you grow your business.
Here’s a high-level breakdown of what our systems and support look like.
3 out of 4 Nurse Next Door Franchise Owners come from a non-medical background.
No matter what background you have, Nurse Next Door has a robust training and support system to set you up for success and continue to support you as you grow your home care business.
Here’s a high-level breakdown of what our systems and support look like.
Systems & Supportfor your home health care business
So, you’ve become a Nurse Next Door Home Care Franchise Partner. What’s next?
You will have a key team member from our head office, HeartQuarters, working with you one on one to get you set up through regular calls, helping you through the training process.
Franchise Opener
The Franchise Opener is a comprehensive checklist of tasks we will help you through as we count down to your business launch. Items include: setting up your online marketing, hiring, licensing and so much more.
The tasks will be broken down week by week and you will work with our different teams to check things off your list one by one!
These strategies are designed to get you on track and start your business on the right foot for fast growth. It will require commitment, accountability and dedication.
Franchise Opener
The Franchise Opener is a comprehensive checklist of tasks we will help you through as we count down to your business launch. Items include: setting up your online marketing, hiring, licensing and so much more.
The tasks will be broken down week by week and you will work with our different teams to check things off your list one by one!
These strategies are designed to get you on track and start your business on the right foot for fast growth. It will require commitment, accountability and dedication.
Access Your Welcome Package
Virtual Training Week
Our 5-day Foundations Training Week consists of virtual training sessions. We want to fully immerse you in Nurse Next Door’s culture and brand and provide you with a solid foundation so you can start your business equipped with the skills, knowledge and confidence.
Here’s a peek at what new home care franchise owners can expect to learn.
During five days of training, you will:
- Meet your support team from HeartQuarters
- Engage in interactive lessons on all aspects of the business
- See firsthand how our systems work
- Experience how we live our core values daily… and so much more!
Learn from informative sessions that show you how to be leaders, effective executors, great communicators, skilled managers of people and excellent operators to grow your business.
Culture
Training Week starts off with an introduction to our culture. This is the foundational footprint that has been part of our DNA since the start. It plays a pivotal role in our business from hiring to the delivery of care.
Care Services Center
Nurse Next Door’s Care Services Center is operational 365 days a year. This platform was strategically developed to alleviate administrative duties from Franchise Partners, primarily focusing on client acquisition and scheduling.
People & Hiring Caregivers
A lot goes into a world-class team of Caregivers and it’s vital that you attract the right people to your business. Our recruiting program walks you step-by-step through the process to find and retain the right Caregivers efficiently and economically.
Marketing & Social Engagement
With a Nurse Next Door franchise, you’re joining a world-class brand that stands out in the home care industry. You’ll receive attentive support to ensure you are set up to grow your business through community initiatives, professional referrals and digital marketing!
Happier Ageing
You’ll learn how to embody our trademarked Happier Ageing philosophy and infuse it into your workplace culture. Learn how to sell Happier Ageing and create genuine connections with everyone you meet. Set bold goals and build a plan to achieve it!
Sales & Client Acquisition
The home care industry is a referral-based business and we’ve geared our marketing systems to help you build rewarding relationships. You’ll be given techniques to build and maintain key referrals to secure clients and grow your business.
Strategic Planning
One Page Planning has been part of Nurse Next Door’s strategic vision since the beginning. This will be presented in-depth, so you can implement it in your own business to set goals and metrics for the fiscal year.
Ongoing Coaching & Support
Support doesn’t just stop after the Franchise Opener or Training Week. Our business coaches work closely with Franchise Partners all the way from pre-launch through post-launch. This includes weekly calls where they will be part coach, part cheerleader.
You’ll be provided useful resources to scale your business. To name a few:
- Monthly Metrics Tracker is a dashboard to keep you on track during your initial weeks after launch with key performance indicators (KPIs) and main numbers to keep track of sales calls and more.
- One Page Plan is an essential part of Nurse Next Door’s strategic vision. This will be presented in-depth so you can implement it in your own business to set goals and metrics for the fiscal year. Budgeting and money management will also be discussed so you can leave prepared with tools and resources to keep you on track.
- Operations Manual is our comprehensive go-to guide for all things Nurse Next Door. It provides guidance for all Franchise Partners and employees. The manual states the standard operating procedures, explains the what, who, where, why and how, alongside tips and resources for you to leverage to support your business! This is the one-stop-shop to Nurse Next Door’s one best way.
We have a robust support system in place to ensure our Franchise Partners hit their goals!
Access Your Welcome Package
